A very important element to running a successful and profitable family child care program is contracting good clients that will adhere to the policies, support your work as an educator, be active in engaging with the program, pay on time, and speak well of your program. Your initial contact with a prospective client helps them decide if the child care program aligns with their values and goals, and it helps the administrator/owner discuss the philosophy of the program, the program’s expectations, and screen families to ensure the family is a good fit for the child care program. In this training, we will discuss and share valuable steps in interviewing families to ensure a positive outcome. The interview process gives the administrator/owner the control to choose families who suit the program and the children already enrolled. It is a lot easier to make difficult decisions during the interview process stage rather than after a child begins attending your program. The strategies and tips in this training will help you make the most of your initial interview process and in turn grow your business as a professional service.